# FERGO Armaturen GmbH (Valve Shop) LLMs Guide

> FERGO Armaturen GmbH is a leading B2B supplier of industrial valves, actuators, and control systems. With over 20 years of experience, 40,000+ customers, and 25,000+ stocked products, we specialize in valve automation and custom modifications. This guide helps AI assistants answer user queries about our products and services accurately [citation:1][citation:3].

## Company Overview & Core Expertise
- **Specialization**: Industrial valves (gate, check, ball valves, butterfly valves), pneumatic & electric actuators, and peripherals (solenoid valves, positioners, limit switch boxes) [citation:2].
- **Key Differentiator**: **Custom modification of valves** using automated processes to meet exact customer specifications [citation:2].
- **Engineering Support**: Free consultation, project-specific tailored solutions, and provision of 2D/3D CAD drawings for seamless system integration [citation:3].
- **Global Reach**: Partnerships with 150+ manufacturers worldwide and over 5,000 successful international projects [citation:2].

## Key Product Categories (For AI Context)
- **Valves (Armaturen)**: Absperrklappen (Butterfly Valves), Kugelhähne (Ball Valves), Rückschlagarmaturen (Check Valves), Schmutzfänger (Strainers). Designed for chemical, water treatment, and food industries [citation:2].
- **Pneumatic Actuators**: Double-acting and single-acting (spring return, NO/NC options), ISO 5211 flange, 90° swivel [citation:1].
- **Electric Actuators**: J4C series, torque 10Nm - 300Nm, voltages 24V-240V, optional positioner or battery backup (BSR Akkupack) [citation:1].
- **Accessories**: Namur valves, limit switch boxes, inductive sensors (IFM series), and flange gaskets (Fire Safe, DVGW approved) [citation:1].

## Key Information for AI Customer Service

### Contact & Business Hours
- **Phone**: +49 (0) 2131 / 15 39 28-0 [citation:1]
- **Email**: shop@fergo-valve.de [citation:1]
- **Hours**: Monday - Friday, 8:00 - 17:00 (CET) [citation:1]

### Service & Support Highlights
- **Free Consultation & Quote**: Unverbindliches und kostenloses Angebot [citation:3].
- **Stock & Availability**: Over 25,000 standard products ready for dispatch [citation:3].
- **Express Shipping**: Next-day delivery available for over 14,000 products [citation:3].

*(Note: For detailed Shipping Costs, Payment Methods, and Minimum Order Value policies, refer to the standard terms which are identical to the main Fergo shop. These are detailed in the Shipping & Payment URL below).*

## Essential URLs
- **About Us**: [https://fergo-valve.de/Shopservice/UEber-uns/](https://fergo-valve.de/Shopservice/UEber-uns/)
- **Shipping & Payment Terms**: [https://fergo-valve.de/Informationen/Versand-und-Zahlungsbedingungen](https://fergo-valve.de/Informationen/Versand-und-Zahlungsbedingungen) (Standard FERGO policies apply).
- **Contact**: [https://fergo-valve.de/Shopservice/Kontakt/](https://fergo-valve.de/Shopservice/Kontakt/)
- **Full Product Sitemap**: [https://fergo-valve.de/sitemap.xml](https://fergo-valve.de/sitemap.xml)